Disclaimer
The Murrindindi Shire Council provides this web site for the purposes of information and communication only. No claim is made as to the accuracy or authenticity of the content of the web site. Council, its employees, agents, consultants and representatives do not accept any liability for any loss or damages (direct or indirect) resulting from errors or omissions or for any actions taken based on the information provided on this web site. All persons accessing the site are responsible for assessing the relevance and accuracy or its content.
The information published on the Murrindindi Shire Council website is subject to change without notification.
The Murrindindi Shire Council takes no responsibility for any information, services or opinions that may appear on any linked web sites.
Copyright
Copyright of materials (text, images, logos, icons, designs and documents) present on the Council's web site resides with the Council unless otherwise noted. Apart from fair dealing for the purpose of private study, research, criticism or review, as permitted under the copyright legislation (Copyright Act 1968 (Vic)) no part may be reproduced or reused for any commercial purposes whatsoever.
Should you need to reproduce material that appears on the Murrindindi Shire Council website for any other purpose, you must contact the Murrindindi Shire Council for expressed written permission.
Internet Use Risks
You should be aware that there are risks in transmitting information across the Internet. The Murrindindi Shire Council takes reasonable steps to protect any personal information from unauthorised access once that personal information comes into its possession.
Security On-line Payments
Your credit card transaction is secure while being transmitted through the Internet.
To accept credit card transactions, council's web site utilises secure Internet technology, called Secure Socket Layer (SSL) which is a widely used encryption system that is built into the major web browsers.
Council employs the services of SecurePay TM to deal with all credit card transactions. When you make payments over Council's website, the transaction occurs directly between the bank and SecurePay TM. SecurePay TM uses SSL encryption technology - a 128 bit digital server certificate provided by VeriSign TM. This level of encryption is currently considered realistically unbreakable - for information visit Verisign's website www.verisign.com.au
Council cannot access any of your credit card details and any other personal information needed for credit card transactions is kept confidential and will not be used for any other purpose.
Delivery Policy
Council does not sell goods over the internet and is therefore not committed to a delivery policy. A delivery policy would normally include conditions relating to the cost of post or freight, and a maximum time for when items would be despatched. As Council is not selling anything on line that would need to be delivered a policy for delivery would be inappropriate.
Refunds
As Council does not sell goods it would be inappropriate to have a policy that refers to refunds on the return of faulty goods.
On the very unusual occasion that a duplicate of excessive payment was received for payment of a rates or other account, it is Council's policy to refund such duplicate or excessive payment only at the request of the person who generated the payment to Council in the first instance.
External Links
This privacy statement does not apply to linked web sites. When you link to another site, we recommend you read the privacy statement of that site to familiarise yourself with its privacy policy.
Clickstream Data
Clickstream data is collected and used on the Murrindindi Shire Council Website.
What is Clickstream Data?
Clickstream data is a virtual trail that a user leaves behind while surfing the Internet.
A clickstream is a record of a user's activity on the Internet, including every Web site and every page of every Web site that the user visits, how long the user was on a page or site, in what order the pages were visited, any newsgroups that the user participates in and even the e-mail addresses of mail that the user sends and receives. Both ISPs and individual Web sites are capable of tracking a user's clickstream.
What information is collected on this site?
The following information is collected for every visitor click :
Remote_Host: The IP address of the visitor
Path_Info: The web page they are visiting
HTTP_User_Agent: The operating system of the of the visitor
Date: Date and time visited
Page: The Page_id visited
HTTP_Referer: When did they enter, and from where did they come?
No name, address or specific user details are stored
What does Murrindindi Shire Council use the collected information used for?
This information is used for internal reporting purposes only.
Use of Web Beacons
This website does not use Web Beacons which are also also known as a Web bug, pixel tag or a clear GIF.
What does a Web Beacon do?
A Web beacon is an often-transparent graphic image that is placed on a Web site (or in an e-mail) and when used in combination with cookies, can monitor the behaviour of the user visiting the Web site (or sending the e-mail).
The type of information collected might include the IP address of the computer that retrieved the image, the time the Web beacon was viewed and for how long, the type of browser that retrieved the image and previously set cookie values.
Who uses Web Beacons?
Web beacons are typically used by a third-party to monitor the activity of a site.
How do I detect and prevent Web Beacons?
A Web beacon can be detected by viewing the source code of a Web page and looking for any IMG tags that load from a different server than the rest of the site.
Turning off the browser's cookies will prevent Web beacons from tracking the user's activity. The Web beacon will still account for an anonymous visit, but the user's unique information will not be recorded.
Use of Cookies
This web site does not use cookies, however some 3rd party sites linked from the Murrindindi Shire Council website do use persistent cookies.
What is a Cookie?
A cookie is a piece of information that an Internet website sends to your browser when you access information at that site. Upon receipt of the information your browser saves the information on your hard-disk (unless your browser doesn't support cookies). Each time you use your computer to access that same website, the information that was previously received is sent back to the website by your browser. Most commonly used browsers support the use of cookies.
Why are Cookies used?
When you access the Internet through a public ISP, each request you make to a website cannot be linked to a previous request, as each request does not contain a permanent unique identifier. Cookies allow website operators to assign a unique permanent identifier to a computer which can be used to associate the requests made to the website from that computer.
Cookies indicate to a website that you have been there before and can be used to record what parts of a website you visit. While cookies in themselves may not identify you, in the way a name or address does, a cookie could potentially be linked with other identifying information. For example, if you provide extra information about yourself to the website by buying something on-line or subscribing to a free service, then the cookies can be used to build up a profile of your buying habits and what you are interested in. They can then be used to tailor banner advertising to your interests.
Types of Cookies
Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser.
How do you avoid Cookies?
Many web surfers object to having files, like cookies, placed onto their hard drive without their permission. There are various things you can do to avoid cookies if you do not trust them, these include:
Setting the browser cookie file to be Read Only. Whether you can do this or not may depend on what sort of Operating System (OS) or browser you are using. But if you can do this then the cookies will only last for as long as your browser is running.
Set up your computer to delete the cookies file whenever you start your browser.
Many browsers allow you to set them up so that you are notified when a cookie is to be written to your computer. However there may be instances where there are so many cookies that it becomes annoying to reject them all.
Install a software product that will reject or manage cookies for you, these include Cookie Crusher, Cookie Pal and Cookie Cruncher. You can perform an internet search to find them.
If you have any queries or need further information regarding privacy issues, please contact Council’s Privacy Officer:
General Manager Operations
Murrindindi Shire Council
PO Box 138, Alexandra Vic 3714
Telephone: 03 5772 0333
Fax: 03 5772 2291
Email: msc@murindindi.vic.gov.au
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