Council Services


Victoria is under COVIDSafe Summer restrictions from 11.59 pm on Wednesday 17 February 2021. For information on how this affects Council services, click on the relevant services above. 

For the latest information on restrictions, visit the DHHS website at or call the Coronavirus hotline on 1800 675 398.

Customer Service and Libraries

Council's Libraries and Customer Service Centres in Alexandra, Kinglake and Yea have now resumed (almost) normal hours. Please note the branches will close for one hour from 1.00 - 2.00 pm - see below for a timetable of operating hours.

There are strict rules in place around physical distancing, time limits and the number of visitors allowed at any one time, due to COVID-19. Customers are also required to record contact details when visiting for longer than 15 minutes. 

Our Mobile Library and Customer Service van is also operating with revised hours. There are strict limits on the number of customers allowed inside the van at any one time, given space limitations. A maximum of one customer or up to three customers from the same household are allowed on the vehicle at any one time. The revised schedule is available here(PDF, 924KB)(PDF, 923KB) and is also displayed at each Mobile stop. Please note that the location of the Mobile stop in Marysville has now changed – our new stop is near the bus stop and bakery at 2 Pack Road, Marysville.  

Library and Customer Service Hours as at 9 November.PNG

The Centrelink AccessPoint at Council’s Kinglake Service Centre is open and VicRoads services in Alexandra have resumed, including

  • License renewals (driver, boat, firearm)
  • Photos - by appointment only
  • Learners testing - by appointment only 

For more information on available services, hours and restrictions which apply, please call Council on (03) 5772 0333 or email us at You can also complete a customer request here.

Swimming Pools

Our swimming pools in Alexandra, Eildon, Marysville and Yea are open. Click here for more information, including operating hours. 

Maternal and Child Health

Maternal and Child Health (MCH) services continue by appointment only.  

Please contact your local MCH service for local information and remember the 24 hour MCH Line is always available on 132 229. 

Resource Recovery Centres

Council's Resource Recovery Centres are open. Payment is by card only. Click here for more information, including operating hours. 

Kerbside collection services are operating as normal. 

Public facilities

All public toilets in Murrindindi Shire are open, with strict cleaning protocols in place. Our parks and playgrounds, community facilities and halls are all open under COVIDSafe guidelines as well. 


For many Victorians, physical distancing and social or work-related restrictions have led to feelings of loneliness and disconnection.

All of us need social connection to feel happy and well. That’s why in conjunction with the Victorian Governments Community Activation and Social Isolation initiative, Council has launched our FREE ‘DindiLink’ service.

Click here to learn more about the DindiLink service.