Hospitality & Tourism Industry Support

The easing of restrictions in Regional Victoria has allowed accommodation providers, cafes, restaurants and some outdoor entertainment venues to reopen. You can view the Industry Restart Guidelines for Hospitality and Tourism Industries here.

COVIDSafe Signage
Council has a range of signage available to help businesses communicate to their customers information about density quotients, record keeping and safe distancing rules.

You can collect your free copy from one of Council’s Customer Service Centres in Alexandra, Kinglake or Yea. To request an alternative location, please contact our Environmental Health Team by calling (03) 5772 0333 or email

To view or download a copy of the signage, click the links below:


COVID-19 Outdoor Dining Application Process
Businesses looking to expand or activate their outdoor dining spaces during COVID-19 restrictions should complete an Application for a Street Trading Permit during COVID-19 form. Please note, no fees apply for this application and Council will fast track the permit application process. To download the application form, click here.

The Australia Tourism Data Warehouse (ATDW) is offering free* listings for 12 months. If you have a tourism business, get listed now! ATDW is the place where all key regional and state tourism websites get their information - including the Visit Victoria, Discover Dindi and High Country websites. Click here for more information. 
*Offer ends 31 October 2020.

COVID-19 Business Information & Support
Download the COVID-19 Business Information and Support for Hospitality Businesses flyer here(PDF, 113KB).

Financial Support
For information on the range of financial support available to business click here.

Hospitality Business Forum
To view a video of the Hospitality Business Forum held on 17 September 2020 click here.

If you have any questions, or would like to chat to one of our Business Support, Community Safety or Environmental Health officers about COVID-19 restrictions, please contact Council on (03) 5772 0333.