Help us improve the way we communicate with you

Published on 22 November 2021

Communication Preferences survey - website tile.jpg

Do you live, work or own a property in Murrindindi Shire? Then you are invited to complete a short Communication Preferences survey to help Council improve the way it communicates with its community.

Council currently uses a range of methods to share news and information, including updates about our pools, libraries, community events, road and infrastructure projects, environmental programs and waste and recycling services – and we want to understand how you want to receive this information.

Council’s Deputy Mayor Damien Gallagher said it’s important that Council communicates with the community in ways which work best for the community.

‘Last year we talked about how best to engage in two-way conversations with our community, and now we’re interested to know a bit more detail about your preferred method for receiving Council news, information about our services and any important announcements.

‘Maybe you prefer to receive Council news on social media? Or maybe you’d prefer to receive Council’s newsletter by email rather than by mail?  You might like reading about Council news in your local newspaper or community newsletter, or maybe you’d prefer a noticeboard in the main street of your town? You may also feel like you’re hearing from Council too much or even too little? This information is really valuable to us in tailoring our approach’, Cr Gallagher added.

‘The feedback we receive will help us understand how to best approach our future communications activities and to ensure we get the right message to you, at the right time, using your preferred communication method.

‘If you have a few minutes spare, I encourage you to head online to The Loop and complete a short Communication Preferences Survey. If you’d prefer to complete a paper survey – that’s fine too! Simply drop in to our Library and Customer Service Centres in Alexandra, Yea or Kinglake to fill one out or give Council a call on 5772 0333 and the team can fill out a survey for you on your behalf.

‘Council officers will also be popping-up at local supermarkets in Alexandra, Eildon, Yea, Marysville and Kinglake. They will be using these opportunities to chat to you about the Project and gather your feedback on how we can improve the way we communicate with you’, Cr Gallagher added.

For more information and to complete the online survey, please click here. Feedback closes on 24 December.

Tagged as: