Wellbeing support resources


Experiencing a major emergency can be an emotional experience and takes time to work through. 

It's normal to experience a range of emotions before, during and after an emergency event.  

During these times, it is important to look after yourself. It may also be a good time to reach out to your friends and loved ones. 

If you are feeling overwhelmed, it can be useful to start the conversation by reaching out to one of the following support services.

Australian Red Cross 

Red Cross has a range of resources available to support your individual recovery. Find out more about recovery, including how to look after yourself during and after disasters, how to talk to your children about what has happened, and the impact of disasters on communities and individuals.  

Red Cross also offers practical tips to help you cope and clean up when you return home after a disaster.  

The following key contacts are here for you when you need them: 

Find a comprehensive list of local, regional, and national mental health services available in the Murrindindi Shire here.  

Nurse-On-Call – 1300 60 60 24

Nurse-On-Call provides Victorians with health advice from a registered nurse. This free service is available 24 hours a day, 7 days a week. Call 1300 60 60 24.  


Lifeline – 13 11 14

Lifeline provides all Australians with free access to 24-hour crisis support and suicide prevention services.  

Call 13 11 14, text 0477 131 114, or chat online whenever you need. 



Beyond Blue – 1300 224 636

Beyond Blue focuses on supporting people affected by anxiety, depression, and suicide, offering immediate support and free 24/7 advice.  


Kids Helpline – 1800 551 800

Kids Helpline provides free and confidential 24/7 counselling for young people aged 5 – 25.

Call 1800 551 800, send an email, or chat online anytime for any reason.


13YARN – 13 92 76

13YARN is a crisis support line for First Nations peoples. This free 24/7 service offers confidential one-on-one yarning opportunities with a Lifeline-trained First Nations Crisis Supporter.  

Call 13 92 76. No shame, no judgement, safe place to yarn. 


QLife – 1800 184 527

QLife is a support service dedicated to the LGBTIQ+ community, providing peer support for people to have a chat. This free service is delivered by trained LGBTIQ+ people across Australia.  

Call 1800 184 257 or chat online from 3.00 pm – midnight, every day.



This is a Conversation Starter (TIACS) – 0488 846 988

TIACS is a free and confidential support service for the truckies, tradies, and blue collar workers across Australia – and those who care about them.  

Have a free and confidential chat with experienced counsellors and mental health professionals about anything at all. Not sure what to talk about? That’s okay. Give TIACS a call and they’ll guide you through the conversation.  

Call 0488 846 988 on Monday – Friday between 8.00 am – 10.00 pm AEST or text 0488 846 988 any time. 


Six Tips for Disaster Recovery with Dr Rob Gordon 

Dr Rob Gordon is a clinical psychologist renowned for his expertise in the field of emergency recovery across Australia and New Zealand, including the Christchurch earthquake and more recently with the Black Summer Bushfires 2019-20.  

Dr Gordon has previously spoken to Australian Red Cross and New Zealand Red Cross about the recovery process, offering insightful tips into the psychology of recovery and practical advice on how to deal with the recovery process. 

After the Disaster with Dr Kate Brady 

After the Disaster is an ABC podcast that offers practical tips and evidence-based advice about life after a disaster.  

This podcast that has been produced with support from Red Cross, the University of Melbourne, Emergency Recovery Victoria, and the Bushfire Natural Hazards Cooperative Research Centre.  

Are You Bogged, Mate? 

Are You Bogged, Mate? is a service encouraging farmers, primary producers, and country blokes to talk about mental health and suicide while spreading awareness about mental wellbeing in the bush. 

Find out more about how to support someone that needs a tow or find a hand getting out of the mud yourself.