Customer Service Officers

Applications closing on 13 July 2020, 12:00 PM

Council is seeking talented and motivated individuals to join our customer and library service team (including Council’s Customer Contact Centre). We are looking to fill several positions, including a permanent position and possible casual positions.

As the first point of contact with Council’s customers, you will be keen to find solutions and handle enquiries from beginning to end. We are looking for people with experience delivering exceptional customer service in any service environment.

You will be an active listener, have a positive ‘can-do’ attitude and be able to provide prompt and friendly customer service for the full range of Council and Library Services. You will also have excellent teamwork skills, good administration and cash handling skills, plenty of experience with computers and be adept at using various software packages (including the full MS Office suite).

If you think you know the difference between serving customers and delighting customers with your service, please apply to join our amazing team.

Further information about these roles can be obtained by calling Council’s Coordinator Customer Service, Trish Lucas on 5772 0333.

You can submit your application and any accompanying attachments:

Applications close: 12 noon on Monday 13 July 2020