We’re working hard to deliver bins to residents who requested them after the 15 May deadline. Due to high national demand and limited bin manufacturers, delays are being experienced across Australia. If you requested your bin before 15 May, it should arrive soon. If you requested after, it may take a few more weeks.
Find our more about the new Kerbside Collection Service
This Policy sets out standards for receiving, managing and responding to customer complaints. It affirms the right of Council’s customers to comment on our performance and hold us to our service standards and reinforces the importance of using customer complaints to improve the services we deliver.