Housing, Family Violence Support and Emergency Relief

Family violence support

Download Community Resource Guide to Family Violence(PDF, 7MB)

Family violence has a serious impact on our communities, workplaces, families and individuals. Family violence increases the risk of depression, anxiety, post-traumatic stress and other health related issues.

Murrindindi Shire Council is committed to prevention of all forms of violence, including family violence and gender-based violence.

Murrindindi and Mitchell Shire Council's have collaborated to develop a Community Resource Guide to Family Violence(PDF, 7MB).

The guide pulls together information about what family is, what the risk factors and warning signs look like, how to (and how not to) navigate conversations about family violence as well as a comprehensive list of support services available for both Shires as well as National support services.

In Australia, 1 in 3 women have experienced physical violence since the age of 15. Evidence shows that women with disabilities, LGBTQIA+ and gender diverse people, pregnant women, women from culturally and linguistically diverse backgrounds, older women, First Nations women, women with mental illness and affected by substance abuse are more likely to experience violence. This is why everyone has an important role to play in the prevention of violence against women.

This resource is available for free download here and will also be available for free in hard copy at various locations in both Shires. In Murrindindi Shire, you can find the guide at Council Library and Customer Service Locations (Alexandra, Kinglake and Yea). We are also distributing copies to various local businesses. If you have any queries or wish to make the guide available at your business, please contact us.

Please note, if you or someone you know is in immediate danger, call triple zero (000).

The Orange Door (Goulburn)

The Orange Door is a new way for women, children and young people who are experiencing family violence or families who need assistance with the care and wellbeing of children to access the services they need to be safe and supported. This service is free and available to all Murrindindi Shire residents.

You can get in touch with the Orange Door between 9.00 am and 5.00 pm Monday to Friday by calling 1800 634 245, emailing goulburn@orangedoor.vic.gov.au or online at orangedoor.vic.gov.au for more information. 

Safe steps Family Violence Response Centre

Safe Steps Family Violence Response Centre is Victoria’s state-wide first response service for women, young people and children experiencing family violence. The Safe steps 24/7 response phone line connects callers with specialist support workers who can help them explore their options, develop a safety plan, access to support services and provide emergency accommodation.

Safe Steps operate 24/7, 365 days a year. If you need support, contact them by phoning 1800 015 188, emailing safesteps@safesteps.org.au or you can visit the Safe Steps website here.

Homelessness support


SalvoCare provide support to families and individuals experiencing homelessness or at risk of homelessness and immediate crisis.

Ph: (03) 5799 2583

Beyond Housing

Beyond Housing provides assistance to people who are homeless or at risk of homelessness. The service includes financial assistance, transitional housing, advocacy and assistance with both public and private housing applications. The service is free and available to all Murrindindi Shire residents.

Ph: (03) 5735 2000

Emergency relief

SalvoCare – Northern Victoria

SalvoCare provide food and petrol vouchers by appointment. 

Ph: Sue on (03) 5799 2583

Appointments are available at the following locations in Murrindindi Shire:

Alexandra Community Hub

38A Downey Street

Monday to Thursday, 9am to 4pm (Mondays by appointment only)

Ph: 5772 1238

Yea Community House

The Semi Circle

Monday to Thursday, 9am to 1pm

Ph: (03) 5797 3070

Food Share programs operate at the following locations in Murrindindi Shire: 

Yea Community House

The Semi-Circle, Yea 

Ph: (03) 5797 3070

Flowerdale Community House

Monday to Thursday

Ph: (03) 5780 2664

Kinglake Ranges Neighbourhood House

Every Monday 10am to 12pm

Ph: (03) 5786 1301