Bushfire Info Hubs
If you have been impacted by the recent bushfires, support is available locally.
You may be seeking practical help, financial assistance, or simply a place to talk. You are welcome to access any of the services listed below at a time and location that suits you.
Council, government agencies and community organisations are working together to provide support that responds to current needs as the community begins transitioning toward longer term recovery.
Alexandra
Alexandra Bushfire Information Hub, Alexandra Library
10.00 am to 3.00 pm, Monday to Saturday
You are welcome to drop in, even if you are unsure what support you need.
Alexandra Community Hub
Monday to Wednesday, 8.30 am to 4.00 pm
Thursday, 9.00 am to 3.00 pm
- Support is available to assist with accessing Services Australia payments and to help you understand what assistance may be relevant to your situation.
Alexandra Shire Hall
Open 10.00 am to 3.00 pm until Friday 13 February
- Insurance support is available onsite with Suncorp, AAMI, GIO and Shannons.
- If you are starting or progressing an insurance claim, staff are available to answer questions and provide guidance.
Yea
Yea Bushfire Information Hub, Yea Chambers
10.00 am to 3.00 pm, Monday to Saturday
- Department of Families, Fairness and Housing (DFFH) will be on site Tuesday 10 February to assist with emergency relief payments and the Emergency Recovery Support Program.
- Salvation Army support is available virtually.
The hub provides a place to access information, ask questions, or connect with support services at your own pace.
Community led recovery hubs
Council staff and support agencies will also visit community led relief hubs across the Shire. These sessions aim to bring support closer to where people live and gather.
You are welcome to attend any session that feels right for you.
- Where: Yarck Hall
- Date: Monday 16 and 23 February
- Time: 10.00 am - 12.00 noon
Agriculture Victoria, AgBiz Assist, Services Australia, VCC Emergencies Ministry, Department of Families, Fairness and Housing, Salvation Army (virtual)
- Where: Terip Terip Recreation Reserve
- Date: Thursday 12, 19 and 26 February,
- Time: 1.00 pm to 4.00 pm
Agriculture Victoria, AgBiz Assist, Services Australia, VCC Emergencies Ministry, Department of Families, Fairness and Housing, Salvation Army (virtual)
- Where: Highlands Hall
- Date: Friday 13, 20 and 27 February,
- Time:9.00 am to 12.00 pm
Agriculture Victoria, AgBiz Assist, Services Australia, VCC Emergencies Ministry, Department of Families, Fairness and Housing, Salvation Army (virtual).