Online payments and customer requests through Council's website will be unavailable from 8.00 pm Thursday 12 November to 9.00 am Tuesday 17 November as we transition to Citizen Central. Contact us on (03) 5772 0333 or visit a Customer Service Centre during opening hours. Rates can also be paid via BPAY or bank transfer as shown on your notice.
Visit our Library and Customer Service Centres
Do you have concerns about a child's health or welfare? If you have formed a reasonable belief that a child has suffered or is likely to suffer significant harm as a result of abuse or neglect and their parent has not or is unlikely to protect them from harm of that type, you should make a report to Child Protection.
Any person who believes on reasonable grounds that a child needs protection can make a report to Child Protection. Child protection will decide when follow up is required and how to classify the report.
To make a report, contact child protection at the office that covers the local government area (LGA) where the child normally resides.
If a child is in immediate danger, contact Police on 000.
East Division covers the following areas and LGAs:
Alpine, Benalla, Boroondara, Greater Shepparton, Indigo, Knox, Manningham, Mansfield, Maroondah, Mitchell, Moira, Monash, Murrindindi, Strathbogie, Towong, Wangaratta, Whitehorse, Wodonga, Yarra Ranges.
To speak with the East Division, call 1300 360 452.
A state-wide after hours emergency service that receives new reports, as well as concerns for existing child protection clients who are considered to be at immediate risk and require urgent after hours service.
Call 13 12 78 from 5.00 pm to 9.00 am Monday to Friday, 24 hours on weekends and public holidays.
If you believe there are concerns about a Council staff member causing significant harm to a child, in addition to calling Child Protection (if needed), you should also notify Council, either by phone on (03) 5772 0333, or emailing the Child Safety Officer at childsafe@murrindindi.vic.gov.au.
Council are required to investigate any allegations regarding staff/volunteers and anonymity is maintained.
Help For Families | Child Safety | ChildSafe Australia
Report abuse | ACCCE Australian Centre to Counter Child Exploitation
Child protection - DFFH Services
Reporting child abuse - DFFH Services
Reporting Child Abuse | Agencies | ChildSafe Australia
Sexual assault support | Challenges and coping | ReachOut Australia
You can also report illegal and harmful online content to the eSafety Commissioner.
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