Frequently Asked Questions
Why does Council provide a four-bin service?
The Victorian Government requires all councils to have a four-bin system in place by 2027 under the Circular Economy (Waste Reduction and Recycling) Act 2021.
Murrindindi Shire Council aligned this change with the end of our old kerbside collection contract in mid-2025.
The new system added:
- A purple-lidded bin for glass bottles and jars
- A green-lidded bin for food and garden organics (FOGO).
This helps keep costs down by reducing landfill and improving recycling by sorting materials more effectively.
Collection Services
What sizes are the bins?
General rubbish bin - 120 Litres
Mixed recycling bin - 240 Litres
Glass bin - 120 Litres
Food and garden organics bin - 120 Litres
How often will be my bins be collected?
The Kerbside collection service from 30 June 2025 is outlined in the table below.
| Bin colour |
Bin size |
Collection frequency |
| Glass recycling |
120L |
Four-weekly |
| Food and garden organics |
120L |
Weekly |
| Mixed recycling |
240L |
Fortnightly |
| General rubbish |
120L |
Fortnightly
|
To find out your collection day and schedule, enter your address into the calendar below:
Waste Collection Calendar
What plastics can I put in my recycle bin?
Hard plastic containers marked with one of the following recycling codes can be placed in your recycling bin:
Please ensure containers are empty and free from food or liquid residue before placing them in your recycling bin.
Soft plastics cannot be placed in your recycling bin and should be disposed of in your general rubbish bin. Alternatively, soft plastics can be collected and taken to a participating drop-off location. Find your nearest collection point here:
Locations for Collections – Soft Plastics Stewardship Australia
Do I need to have a green-lidded bin if I live in a rural area and does it reduce the cost if I don't have one?
If your property is classified as rural, the food and garden organics (FOGO) bin is not mandatory.
Rural properties that do not receive the FOGO service are charged the three-bin service rate rather than the four-bin service rate, resulting in a lower annual kerbside collection charge. The applicable service charges are set each year through Council's adopted Budget and Fees & Charges.
If you're unsure whether your property is eligible to opt out of the FOGO service, please contact Council for advice.
Do I need to use caddy liners?
Caddy liners are not mandatory.
You can use the Council provided caddy without a liner. It has a smooth and easy-to-clean surface.
Caddies can be rinsed after emptying into the FOGO bin and are dishwasher safe.
If you choose to use liners, they must be compostable and certified to AS4736 standards. These liners are accepted by Council’s organics processing facility. However, knotted or bundled liners contaminate the compost, as they take longer to break down than the facility’s processing time allows.
Alternatively, items can be wrapped in a small amount of paper towel, butcher’s paper, or newspaper.
What if households or businesses do not need a particular bin type?
Residential properties cannot return bins. Bins are assigned based on property type and collection route:
- Urban households must have all four bins: general rubbish, mixed recycling, FOGO, and glass.
- Rural households must have general rubbish, mixed recycling, and glass bins.
For commercial properties with no residential dwelling, the kerbside service is optional. Eligible businesses can choose to opt out entirely and make alternative private waste arrangements if preferred. An ad-hoc collection service is also available for businesses that do not require a regular kerbside service. This allows bins to be requested and serviced on an as-needed basis, providing flexibility for seasonal or low-volume waste generators. Changes to service can be completed from the Service Requests page.
Large Amounts of General Rubbish
I have a large family and a fortnightly collection of rubbish will not be enough - what can I do?
The four-bin collection service allows for a lot more waste disposal compared to the two-bin service. By properly sorting waste into the different bins, most households will have enough space to manage their leftover waste with the fortnightly collection. If you still produce more waste or recycling than the four-bin service can handle, you can request an additional bin from Council for any waste stream.
Additional fees will apply for extra rubbish, recycling, or organics services. However, households with individuals using nappies or generating medical waste can apply for an exemption to these charges.
What if my household has people in nappies?
For households that need to dispose of nappies or incontinence products, Council can provide an additional 120L general rubbish bin at no additional cost through the 'People in Nappies/Incontinence Exemption'.
To apply, complete the 'Request Additional Bins' form and indicate that the extra bin is required for nappies or incontinence products. Although the form may display a charge for an additional general rubbish service, this fee will not be applied if your exemption is approved.
As part of the application, you'll need to provide a Statutory Declaration confirming the number of people in the household who use nappies or incontinence products, their age(s), and how long you expect to need the additional bin. The completed Statutory Declaration can be emailed to waste@murrindindi.vic.gov.au for assessment or attached to the 'Request Additional Bins' form. Once approved, the additional bin will be provided free of charge.
I have large volumes of rubbish due to a medical condition. Is there help available?
Residents with a chronic illness, disability, or medical needs that cause extra waste can get an additional standard general rubbish or mixed recycling bin at no extra cost. This extra bin is only for regular household waste like packaging and incontinence aids. It is not for medical or clinical waste such as sharps, large amounts of blood or urine, human tissue, or items from patients with contagious diseases - these should never go in Council's kerbside bins. This service is not available to businesses, businesses operating in residential properties, or non-residential properties.
Residents can apply for additional bin services from Council. A medical certificate or letter from a registered medical practitioner explaining the need will be required with the application. The Medical Exemption will be valid for up to two years, aligned with the financial year. A new medical certificate or letter will be required to continue the service for another two years. If a renewal letter is not provided within eight weeks of a request from the Council, the bin will be removed.
Victoria's Container Deposit Scheme