Telstra Mobile Network Upgrades - Alexandra
Published on 02 August 2023
Council would like to share information with the Alexandra community about the Telstra Mobile Network Upgrade occurring this month. Telstra will be upgrading the mobile network from Monday 7 to Friday 18 August.
Any outages should be limited to the Alexandra Township area.
Telstra has shared the following with Council:
‘Mobile services will be impacted at various times during this period. These upgrade works can cause disruption to all devices using the Telstra Mobile Network, including but not limited to mobile handsets, EFTPOS machines, and any device with a Telstra Mobile SIM.’
Telstra is assuring customers that every effort will be made to reduce the impact to them and the upgrade will deliver improved 4G capacity and 5G technology following the upgrade.
For further information:
- If you continue to experience concerns after the outage period, please report faults through 132 200 Telstra Faults.
- If you are having trouble with EFTPOS, we recommend you contact your bank for assistance.