Business Resources and Support


On this page you will find useful information and resources to help support business through the COVID-19 crisis. 

JobKeeper extension

Businesses and not-for-profits will need to further reassess their eligibility in January 2021 for the period from 4 January to 28 March 2021. Businesses and not-for-profits will need to demonstrate that they have met the relevant decline in turnover test in the December 2020 quarter to remain eligible for the March 2021 quarter.

For detailed information please visit Jobkeeper key dates (January 2021)

We encourage businesses to contact their book keeper and/or accountant for further advice and support, you can also contact the ATO on 13 72 26.


Stay up to date with the latest health information about COVID-19, how it applies to your business and steps you should be taking.

How to report a suspected breach of COVID 19 restrictions

  • Assistance Line 131 444
  • Click here to report online
  • Call local police station

Click here for more information on COVID Normal. If you are unable to find the information you need online, please call the Business Advisory Line on 13 22 15.

Council has developed a COVID-19 Business Recovery Plan that outlines the impact of COVID-19 on the local economy and includes a three phase approach to support businesses during the pandemic, through the recovery and into the future. 

Click here(PDF, 713KB) to view a copy of the Business Recovery Plan.


Further Assistance

You can also contact Council's Business Support Hotline on (03) 5772 0333, or reach out to your local business and tourism association(PDF, 175KB) or other business colleagues. You can also sign up to Council's Business Update emails here. We're all here to support each other.

Financial Support 

Businesses that are being impacted by the COVID-19 pandemic can access information about the financial support available to them through the following links. 

Financial Support Packages

The Victorian Government has announced the Business Resilience Package to support Small Businesses in Victoria. The key initiatives within this package are:

Additional opportunities:

Applications are now open for the First Peoples’ COVID-19 Business Support Fund. Aboriginal businesses that have been affected by the pandemic, such as through temporary closure or trading restrictions, can apply for grants of up to $10,000 to help them get back on their feet. To find out if you are eligible and how to apply, please visit the Business Victoria website. Applications are open until 29 January 2021 or until funds are exhausted, whichever is earlier.

The Victorian Government initiative that supports farmers to become digitally enabled to improve the productivity, competitiveness and sustainability of Victoria's agriculture sector. Under the trial, grants of up to $25,000 (excluding GST) will be available for farmers in horticulture, dairy cattle, sheep and broadacre cropping to invest in IoT technologies matched to their on-farm needs. Open until 5.00 pm on 29 January 2021, or until available funds are exhausted.

The JobMaker Hiring Credit scheme is an incentive for businesses to employ additional young job seekers aged 16–35 years. Eligible employers can access the JobMaker Hiring Credit for each eligible additional employee they hire between 7 October 2020 and 6 October 2021. Find out about the eligibility criteria and how to register here.

This program is being updated to best respond to the impacts of the coronavirus (COVID-19) pandemic. Information and guidelines for 2021 will be available on this page in the week commencing Monday 18 January 2021.

Funding between $4,000 - $35,000 is available for individuals and between $10,000 - $100,000 for groups/organisations.

Round opens: Wednesday 20 January 2021 via the Creative Victoria Grants Portal

Round closes: 5.00 pm, Monday 15 February 2021. 

The national JobKeeper and JobSeeker Programs have been extended.

Businesses and not-for-profits will need to further reassess their eligibility in January 2021 for the period from 4 January to 28 March 2021. Businesses and not-for-profits will need to demonstrate that they have met the relevant decline in turnover test in the December 2020 quarter to remain eligible for the March 2021 quarter.

For detailed information please visit Jobkeeper key dates (January 2021)

We encourage businesses to contact their book keeper and/or accountant for further advice and support, you can also contact the ATO on 13 72 26.

Here are some resources to provide advice and support to your business

Financial Assistance

If your business is facing financial hardship and you would like to access additional help in meeting your financial obligations please see the below website

For free, independent and confidential financial counselling advice 

New insolvency reforms are commencing in January to support small business.

Simplified debt restructuring process for eligible small businesses from 1 January 2021.

‘The process allows financially distressed small businesses to access a single, streamlined process to restructure their debts, while allowing the owners to remain in control of their business.’ For more information click here.

Businesses Advice & Support

There are a number of opportunities for businesses to access support in managing the impacts of COVID-19, implementing changes, planning for the future and sharing of experiences and ideas. 

Council encourages businesses to seek advice and support for their existing networks. This may include accountants, bookkeepers, business advisors and local business and tourism associations.


Tourism and Accommodation:

  • Click for Vic is Visit Victoria’s new $2 million marketing campaign encouraging Victorians to get behind the tourism industry by buying local products online. View the Click for Vic Toolkit here.
  • Quality Tourism Framework is now offering the COVID Clean Practicing Business Program, which has been recognised through the World Travel & Tourism Council’s Safe travels stamp. Find out more here.
  • The Australia Tourism Data Warehouse (ATDW) is offering free listings for 12 months. If you're a tourism business, get listed now! ATDW is the place where all key regional and state tourism websites get their information


  • New: With the border between Victoria and New South Wales now closed to keep our state safe from ongoing coronavirus transmission, the Victorian Government is ensuring primary producers and agriculture workers can travel between states to undertake their important work.
    Effective immediately, all agriculture workers who live and work between New South Wales and Victoria – other than those already covered under the existing border bubble arrangements – can apply for a permit to enter Victoria to keep the state’s vital food and fibre supply chain moving. For more information click here.
  • Agriculture sector support – coronavirus (COVID-19) pandemic - (DOCX, 130KB) The Victorian Government is here to help you adapt and be COVID-safe, with support available to help with worker relocation, induction and training, business adaption, sourcing seasonal workers and more. For more information about the available support, visit Agriculture Victoria here or view the latest updateE

Workplace Operations

There are a range of resources available to help support your business operations during COVID-19.

Victorian Government QR Code Service

While record-keeping is mandatory for many Victorian businesses and venues, this service is optional, and is designed to simplify record-keeping processes for businesses and speed up contact-tracing efforts in the event of an outbreak.

For information on how to access the QR Code Service, visit the Victorian Coronavirus website.

COVIDSafe Workplaces

  • All business in Victoria require a COVIDSafe Plan
  • Find out more about Workplace Obligations here

COVIDSafe Signage

Council has a range of signage available to help businesses inform customers about capacity limits, the need for record-keeping and safe distancing rules. You can order free signage and floor stickers here.

To view or download a copy of the signage, click the links below

You can collect your free copy from one of Council’s Customer Service Centres in Alexandra, Kinglake or Yea. To request an alternative location, please contact our Environmental Health Team by calling (03) 5772 0333 or email

Helpful COVID-19 Guidelines


 Physical Distancing


Personal protective equipment (PPE)

Manufacturer Response Register

Department of Health and Human Services (DHHS) Resources

Safe Work Australia and WorkSafe Victoria Resources

 Fair Work Australia

Australian Disaster Resilience Handbook Collection

Industry peak bodies COVID-19 Information

 Victorian Chamber of Commerce Resources

Managing Stress 

Partners in Wellbeing Helpline - 1300 375 330 

The Partners in Wellbeing Hotline is here to help small business owners and their employees manage feeling stressed and overwhelmed. The Helpline offers free and confidential one-on-one access to wellbeing and mental health coaches who understand exactly what you're going through. Since much of the stress you are experiencing may involve financial issues, the Helpline can also connect you to specialist financial counsellors. To find out more, click here.     

Business Tips and Tricks to help with stress

Here are some webinars about mental health during COVID-19 that you may also find helpful

There are also business advisory services available to provide business advice and support

Don't forget, you can also contact Council's Business Support Hotline on (03) 5772 0333, or reach out to your local business and tourism association or other business colleagues. We're all here to support each other.

You can also find a comprehensive list of mental health options on Council's Mental Health Support web page.

Continuity and Planning

Business Continuity

Business Planning

  • Business Digital Transformation Guide – A new resource developed to support businesses to create a strong online presence
  • The Small Business Bus is operating with phone consultations. It's a great opportunity to chat to an experienced business advisor in a dedicated 45 minute session
  • The Small Business Mentoring Service offers a range of industry specialist mentors which can be booked online
  • Business recovery planning resources are available from the Business Victoria website
  • Business Restart Resources - Chamber of Commerce Victoria free membership
  • Business Plans - This is a great time to develop or revisit your business plan to assist you in reaching your business goals
  • Marketing your business - Now more than ever is a great time to market your business locally and during the gradual easing of restrictions will allow for a broader approach
  • Change and growth in your business - During COVID-19 pandemic many businesses have needed to be flexible and innovative. Some tools to assist you with innovation are available

Business Skills and Training 

There are a host of free webinars taking place each week designed to support businesses at this time. Each week we'll update the below list to highlight upcoming webinars that could be useful to your business.

Please register in advance for all webinars.

Reboot your Business Masterclass

This two-hour virtual masterclass is for startups who want to keep their options open and explore staying in business, pausing their business or potentially exiting their business. There are two sessions available: 

Thursday 28 January 2021 at 11.00 am. Register here

Wednesday 24 February 2021 at 11.00 am. Register here 

Digital Marketing Essentials

Wednesday 27 January, 11.00 am - 12.00 pm. Register here

Facebook for small business simplified

Thursday 28 January, 12.00 - 2.00 pm. Register here

Boost Business with Facebook Advertising

Tuesday 2 February, 10.00 am - 12.00 pm. Register here 


Webinar: COVID-19 Business Webinar on Digital Engagement
Victorian Chamber of Commerce

With the COVID-19 pandemic changing the way we operate our businesses, now has never been a better time to re-evaluate your digital engagement strategy as more people move online.

The Victorian Chamber is delighted to present a COVID-19 Business Webinar on Digital Engagement, hosted by VCCI Chief Executive Paul Guerra alongside a dynamic panel with expertise and experience in succeeding in a digital environment.

Our guests, Ben Hall (Managing Director, Frankly), Carmel O’Keeffe (General Manager Digital Life, Museums Victoria) and Caroline Ralphsmith (Executive General Manager Customer Engagement, Victoria Racing Club) will explain practical steps towards building a strong digital strategy and presence, and discuss how they’ve modified their business operations to capitalise on some of the disruptions as a result of coronavirus.

Watch here

Webinar: Is it time to go digital? Pondering the pivot

With so many Australian businesses in a Covid-19 holding pattern, is now the right time for digital transformation? Listen to the ponderings of two facilitators from the Entrepreneurs’ Program, Tony Shannon and Rob Olver, who believe even a small change can create a huge impact for your customers. 

Watch here

Webinar: Supporting positive mental health at work during COVID-19
Victorian Chamber of Commerce and Industry

In these challenging and uncertain times, maintaining a mentally healthy workplace becomes more important than ever.

COVID-19 is affecting the mental health of employees, managers and senior leaders, and will continue to do so into the foreseeable future. How does a workplace stay mentally healthy during such unprecedented disruption? How can managers best support their teams and individual employees?

Watch here

 AgVic Talk

AgVic Talk is a new podcast series from the Victorian Government that will look at problems and solutions for managing bushfire recovery, drought and dry seasonal conditions, weather and climate, as well inspiring stories from young farmers.

Date: Available on demand
Subscribe here 


Course: Managing Customer Expectations, a guide to the Hospitality Industry

In collaboration with Business Victoria, Restaurant & Catering Association are proud to offer Managing Customer Expectations, a guide to the hospitality industry training. This training is offered free to small business owners in Victoria to equip them with the tools, templates and resources for the business to plan, start and thrive. It covers the following areas:

COVID-19 Hospitality Best Practice understanding

  • Managing customer understanding and expectations
  • Managing difficult situations and behaviours
  • Maintaining currency with health department directives

The Managing Customer Expectations, a guide to the hospitality industry training is offered specifically for small business owners in Victoria and is offered free. At the completion of the course and competency given, you are awarded a digital badge (within 24 hours) which can be added to your LinkedIn profile, website, digital streams and CV and/or resume.


Other weekly webinar series you may be interested in

  • The ACCC provides 13 online modules focused on what you need to know if you are advertising, selling and purchasing goods and services
  • The Fair Work Ombudsman provides courses for employers  through the online learning centre on a range of topics including - hiring employees, managing performance and difficult conversations in the workplace

Tourism Australia Coronavirus Webinar Series

Victoria Tourism Industry Council (VTIC) Insight Series

Melbourne Innovation Centre is holding free online workshops to support businesses (for ASBAS members). There are 2 online workshops delivered each week and topics include

  • Social Media Marketing 101 for Small Business
  • Sell Products on Social Media
  • Content That Keeps You Connected
  • Boost Business through Facebook Advertising
  • Simple Steps to Build a Website

Business Victoria offers practical help with free online courses, live and on-demand events and a range of business resources to help you prepare for a strong recovery through Business Victoria. Click here to find out more.

Tourism and Events

Murrindindi Shire is pleased to welcome visitors following the easing of COVID-19 restrictions in Victoria. Please follow all physical distancing guidelines and respect measures put in place by our local businesses.

If you would like to speak with a someone in relation to tourism and events in Murrindindi Shire, please contact Council's Tourism and Events team by phoning (03) 5772 0333 or emailing

Visitor Information Servicing

Murrindindi Shire’s Visitor Information Centre in Yea (Y Water Discovery Centre) has now reopened. The Centre will be open 7 days a week, from 10.00 am to 4.00 pm daily. The Yea Wetlands Kiosk will be open on weekends from 10.00 am to 4.00 pm.

For any visitor enquiries, please contact the Y Water Discovery Centre on 5797 2663 or email

For information on the many great things to see and do in Murrindindi please visit or follow @discoverdindi on Facebook and Instagram. You can view the Discover Dindi Event Page here.

Event Information 

Most events across Murrindindi Shire have been postponed or cancelled due to COVID-19. Some events are still running, but will take place online or in a different way. You can view the Discover Dindi Event Page here

For up-to-date information about a specific event, please contact the event organiser directly.

Please contact Council to discuss options for running an event and we'll work to ensure that the event adheres to restrictions in place at the time.  

For more information on event restrictions, please visit the DHHS website

Dindi Directory and Dindi Store

It's Business as Unusual in Murrindindi Shire.  

Council has created an online business directory to help local businesses promote their offering during COVID-19. Find out how you can list your business here. 

Click here to find out more about Dindi Directory and Dindi Store.