Business Resources and Support

Overview

On this page you will find useful information and resources to help support business through the COVID-19 crisis. 

CURRENT COVID-19 RESTRICTIONS AND OBLIGATIONS

New Contact Tracing Requirements  

All businesses using electronic record keeping – such as a QR code system – must now use a system that seamlessly integrates with the Victorian Government contact tracing system to help contact tracers respond to outbreaks even faster. More information is available here.

Current Restrictions

From 11.59 pm Friday 9 April COVIDSafe Victoria further relaxed its COVIDSafe Settings.You can find the full details and outline of the restrictions that still apply here.

You can stay up to date with the latest health information about COVID-19, how it applies to your business and steps you should be taking via the following links:

How to report a suspected breach of COVID 19 restrictions

  • Assistance Line 131 444
  • Click here to report online
  • Call local police station

Click here for more information on COVIDSafe Settings.  If you are unable to find the information you need online, please call the Business Advisory Line on 13 22 15.

Council has developed a COVID-19 Business Recovery Plan that outlines the impact of COVID-19 on the local economy and includes a three phase approach to support businesses during the pandemic, through the recovery and into the future. 

Click here(PDF, 713KB) to view a copy of the Business Recovery Plan.

INDUSTRY SECTOR GUIDANCE 

Further Assistance

You can also contact Council's Business Support Hotline on (03) 5772 0333, or reach out to your local business and tourism association(PDF, 175KB) or other business colleagues. You can also sign up to Council's Business Update emails here. We're all here to support each other.

Financial Support 

Businesses that are being impacted by the COVID-19 pandemic can access information about the financial support available to them through the following links. 

Financial Support Packages

The Victorian Government has announced the Business Resilience Package to support Small Businesses in Victoria. The key initiatives within this package are:

Professional Services Fund

Businesses that have been impacted by COVID can now access professional services to support their business recovery and to seek advice and planning support. This is available through the Professional Services Fund, a federally funded program that is being made available via  – Agbiz Assist.

The types of professional services available include:
•    financial advice (financial planning, credit advice, financial product advice etc.)
•    specialist taxation, accounting, legal and business planning advice
•    strategic marketing and communication advice

Up to $5000 value of services available per business
To find out more details please contact 1300 032 332

JobMaker Hiring Credit

The JobMaker Hiring Credit scheme is an incentive for businesses to employ additional young job seekers aged 16–35 years. Eligible employers can access the JobMaker Hiring Credit for each eligible additional employee they hire between 7 October 2020 and 6 October 2021. Find out about the eligibility criteria and how to register here.

The Jobs Victoria Fund

Jobs Victoria wage subsidies of up to $20,000 are available for eligible employees who hire eligible job seekers.  Wage subsidies can be used to meet the costs of taking on new employees for the first 12 months of employment.  To qualify for the subsidy you must employ someone from at least one of the priority groups recognized as being most affected by the economic impact of the pandemic.

You can apply for a wage subsidy for up to 20 full time equivalent employees depending on the size of your business.  For full details, eligibility requirements and program guidelines click here.

 Solar for Business Program

From May 2021, Solar for Business rebates will cover up to 50 per cent of the cost of a rooftop solar system with small businesses eligible for a rebate of us to $3,500.  Find out more here.

Financial Assistance

If your business is facing financial hardship and you would like to access additional help in meeting your financial obligations please see the below website

For free, independent and confidential financial counselling advice 

New insolvency reforms are commencing in January to support small business.

Simplified debt restructuring process for eligible small businesses from 1 January 2021.

‘The process allows financially distressed small businesses to access a single, streamlined process to restructure their debts, while allowing the owners to remain in control of their business.’ For more information click here.

Businesses Advice & Support

There are a number of opportunities for businesses to access support in managing the impacts of COVID-19, implementing changes, planning for the future and sharing of experiences and ideas. 

Council encourages businesses to seek advice and support for their existing networks. This may include accountants, bookkeepers, business advisors and local business and tourism associations.

General: 

  • Business Victoria has launched a new website.  The new website highlights the programs currently on offer though Business Victoria and also includes a vast array of practical tools and templates for those in business, or anyone wishing to start.
  • The Victorian Government is partnering with the Victorian Chamber of Commerce and Industry (VCCI) to deliver a business mentoring program to help small businesses navigate the economic challenges posed by restrictions to help slow the spread of coronavirus (COVID-19).  Through this program, eligible business owners can receive up to four 2-hour mentoring sessions with an experienced professional who will help them make informed decisions about the future of their business. The program will run until December 2021. You can find out more and apply here
  • The Victorian State Government Small Business Bus continues to operate as a virtual service. Book in for a telephone session for any location listed on their website. It's a great opportunity to chat to an experienced business advisor in a dedicated 45 minute session. Book your virtual session here.  
  • Business.gov.au offers Business Advisor Services providing business support and advice. In addition, the Continuing Your Business Guide is an interactive step-by-step guide that can help you understand what to do to keep your business operating at this time and planning for recovery
  • The Business Resilience Program is specifically designed to assist small businesses during the COVID-19 crisis. Support includes free access to virtual mentoring, online workshops and resources
  • The Small Business Mentoring Service offers a range of industry specialist mentors which can be booked online
  • New industry-specific business resources are now available on the business.gov.au website, where you can find handy resources to help you learn about your industry's legal, operational and business requirements.
  • Victorian Small Business Commission provides advice and support regarding business rental arrangements and mediation services
  • Victorian Chamber of Commerce 
  • ATO support for businesses and employers
  • Local business and tourism associations
  • Small Business Support Toolkit
  • New online tax services for business

Tourism and Accommodation:

  • Click for Vic is Visit Victoria’s new $2 million marketing campaign encouraging Victorians to get behind the tourism industry by buying local products online. View the Click for Vic Toolkit here.
  • The Australia Tourism Data Warehouse (ATDW) is offering free listings for 12 months. If you're a tourism business, get listed now! ATDW is the place where all key regional and state tourism websites get their information

Agriculture:

  • Seasonal Workforce Industry Support Program
    The Victorian Government is providing funding for peak industry bodies and organisations in priority harvest regions to help farm businesses recruit and retain workers.
    Peak industry bodies and organisations in priority harvest regions and sectors will be invited to apply for grants for additional staff and resources to help Victorian farmers meet this year’s seasonal workforce challenges brought about by the coronavirus (COVID-19) pandemic.  For further information, contact a Seasonal Workforce Coordinator.  Further support, and a comprehensive list of Victorian Government programs available to agricultural businesses can be found here.

  • Seasonal Harvest Sign-on Bonus
    Job seekers who take up a seasonal harvest job on a Victorian farm on or after Wednesday 17 February 2021 can apply for a Seasonal Harvest Sign-on Bonus of $2,430.  More information can be found here.

  • Agriculture Energy Investment Plan (AEIP)The AEIP provides free on-farm energy assessments and on-farm energy grants for eligible participants.  AEIP supports on-farm businesses to improve energy efficiency, manage energy costs, improve energy reliability and support own-generation capacity. Read the guidelines before applying here.

  •  Agriculture sector support – coronavirus (COVID-19) pandemic - (DOCX, 130KB) The Victorian Government is here to help you adapt and be COVID-safe, with support available to help with worker relocation, induction and training, business adaption, sourcing seasonal workers and more. For more information about the available support, visit Agriculture Victoria here or view the latest update.

Workplace Operations

There are a range of resources available to help support your business operations during COVID-19.

Victorian Government QR Code Service

While record-keeping is mandatory for many Victorian businesses and venues, this service is optional, and is designed to simplify record-keeping processes for businesses and speed up contact-tracing efforts in the event of an outbreak.

For information on how to access the QR Code Service, visit the Victorian Coronavirus website.

COVIDSafe Workplaces

  • All business in Victoria require a COVIDSafe Plan
  • Find out more about Workplace Obligations here
  • Information for employers, small businesses and workers on the COVID-19 vaccines and how to manage risks from COVID-19 in the workplace can be found here.

COVIDSafe Signage

Council has a range of signage available to help businesses inform customers about capacity limits, the need for record-keeping and safe distancing rules. You can order free signage and floor stickers here.

To view or download a copy of the signage, click the links below

You can collect your free copy from one of Council’s Customer Service Centres in Alexandra, Kinglake or Yea. To request an alternative location, please contact our Environmental Health Team by calling (03) 5772 0333 or email customer@murrindindi.vic.gov.au

Helpful COVID-19 Guidelines

Cleaning

 Physical Distancing

Hygiene

Personal protective equipment (PPE)

Manufacturer Response Register

Department of Health and Human Services (DHHS) Resources

Safe Work Australia and WorkSafe Victoria Resources

 Fair Work Australia

Australian Disaster Resilience Handbook Collection

Industry peak bodies COVID-19 Information

 Victorian Chamber of Commerce Resources

Managing Stress 

Partners in Wellbeing Helpline - 1300 375 330 

The Partners in Wellbeing Hotline is here to help small business owners and their employees manage feeling stressed and overwhelmed. The Helpline offers free and confidential one-on-one access to wellbeing and mental health coaches who understand exactly what you're going through. Since much of the stress you are experiencing may involve financial issues, the Helpline can also connect you to specialist financial counsellors. To find out more, click here.     

Business Tips and Tricks to help with stress

Here are some webinars about mental health during COVID-19 that you may also find helpful

There are also business advisory services available to provide business advice and support

Don't forget, you can also contact Council's Business Support Hotline on (03) 5772 0333, or reach out to your local business and tourism association or other business colleagues. We're all here to support each other.

You can also find a comprehensive list of mental health options on Council's Mental Health Support web page.

Continuity and Planning

Business Continuity 

 Business continuity refers to a business’s resilience and ability to respond quickly to an interruption. Below are resources to support business continuity planning.

Business Planning 

Business planning refers to the activities undertaken to create a roadmap for your business and develop it into a formal plan.

Digital Information

 Information to support your business with digital technologies and managing cyber security. 

Financial Information: 

Information and services that can assist you to effectively manage your business finances. 

  1. If you need financial advice, you could speak with

2. Helpful Resources

Business Skills and Training 

There are a host of free webinars taking place each week designed to support businesses at this time. Each week we'll update the below list to highlight upcoming webinars that could be useful to your business.

Please register in advance for all webinars.

Tourism North East Workshops for Murrindindi Shire Hospitality Businesses

Tourism North East is hosting free industry courses online and in person in Alexandra and Yea!

Instagram Features Explained (Online Workshop)

Thursday 29 April from 10.00 - 11.30 am

Register for this workshop to learn how to use Instagram like a millennial.

Peer Review Platform - Why you need to take notice! (Online Workshop)

Wednesday 5 May from 2.00 - 4.00 pm

Register for this workshop to learn how to leverage peer review platforms as an essential part of your businesses success.

Top 5 Digital Assets to get Dialled! (Online Workshop)

Thursday 6 May from 10.00 - 11.30 am

Register for this workshop to take a high level look at the top five digital assets your business should be leveraging and how to best achieve this.

Revenue Management for Accommodation Businesses - ALEXANDRA

Thursday 20 May from 10.00 am to 1.00 pm

Register for this workshop to better understand the calculations and strategy for revenue management, giving you more control of your accommodation business.

Data Smackdown - YEA

Wednesday 26 May from 10.00 am - 1.00 pm

Register for this workshop to access comprehensive research and gain valuable insights into many of the key market segments currently visiting the region.


ASBAS Digital Solutions Free Online Workshops

The ASBAS Digital Solutions program is delivering fresh new topics in March and April to help you get your business focus back in 2021.
Be sure to view all of the free online workshops and register now!

The Power of Consumers

Tuesday 20 April from 10.00 am - 12.00 pm

Register for this online workshop to better understand the power of customers and how that can shape your marketing strategy.

Trending Social Media Platforms

Wednesday 21 April from 5.00 - 7.00 pm

Register for this online workshop to understand these trending social media platforms and whether your business would benefit from establishing a presence.

How To: Run an Online Event with Eventbrite

Thursday 22 April from 12.00 - 2.00 pm

Register for this online workshop to get your head around using the Eventbrite platform.

UX & UI: Fundamentals for a Knock-Out Website

Tuesday 27 April from 10.00 am - 12.00 pm

Register for this online workshop to increase traffic and engagement through your website's UX and UI.

The Art of Social Selling: Linkedin

Wednesday 28 April from 5.00 - 7.00 pm

Register for this online workshop to learn how to social sell using Linkedin.

How To: Run an Online Course

Thursday 29 April from 12.00 - 2.00 pm

Register for this online workshop to gain an understanding of how to run an online course.


AVAILABLE ON DEMAND

Webinar: COVID-19 Business Webinar on Digital Engagement
Victorian Chamber of Commerce

With the COVID-19 pandemic changing the way we operate our businesses, now has never been a better time to re-evaluate your digital engagement strategy as more people move online.

The Victorian Chamber is delighted to present a COVID-19 Business Webinar on Digital Engagement, hosted by VCCI Chief Executive Paul Guerra alongside a dynamic panel with expertise and experience in succeeding in a digital environment.

Our guests, Ben Hall (Managing Director, Frankly), Carmel O’Keeffe (General Manager Digital Life, Museums Victoria) and Caroline Ralphsmith (Executive General Manager Customer Engagement, Victoria Racing Club) will explain practical steps towards building a strong digital strategy and presence, and discuss how they’ve modified their business operations to capitalise on some of the disruptions as a result of coronavirus.

Webinar: Is it time to go digital? Pondering the pivot
Business.gov.au

With so many Australian businesses in a Covid-19 holding pattern, is now the right time for digital transformation? Listen to the ponderings of two facilitators from the Entrepreneurs’ Program, Tony Shannon and Rob Olver, who believe even a small change can create a huge impact for your customers. 

Webinar: Supporting positive mental health at work during COVID-19
Victorian Chamber of Commerce and Industry

In these challenging and uncertain times, maintaining a mentally healthy workplace becomes more important than ever.

COVID-19 is affecting the mental health of employees, managers and senior leaders, and will continue to do so into the foreseeable future. How does a workplace stay mentally healthy during such unprecedented disruption? How can managers best support their teams and individual employees?

Podcast: AgVic Talk
Agriculture.vic.gov.au

AgVic Talk is a new podcast series from the Victorian Government that will look at problems and solutions for managing bushfire recovery, drought and dry seasonal conditions, weather and climate, as well inspiring stories from young farmers.

Date: Available on demand


COURSES

Course: Managing Customer Expectations, a guide to the Hospitality Industry

In collaboration with Business Victoria, Restaurant & Catering Association are proud to offer Managing Customer Expectations, a guide to the hospitality industry training. This training is offered free to small business owners in Victoria to equip them with the tools, templates and resources for the business to plan, start and thrive. It covers the following areas:

COVID-19 Hospitality Best Practice understanding

  • Managing customer understanding and expectations
  • Managing difficult situations and behaviours
  • Maintaining currency with health department directives

The Managing Customer Expectations, a guide to the hospitality industry training is offered specifically for small business owners in Victoria and is offered free. At the completion of the course and competency given, you are awarded a digital badge (within 24 hours) which can be added to your LinkedIn profile, website, digital streams and CV and/or resume.


 

Other weekly webinar series you may be interested in

  • The ACCC provides 13 online modules focused on what you need to know if you are advertising, selling and purchasing goods and services
  • The Fair Work Ombudsman provides courses for employers  through the online learning centre on a range of topics including - hiring employees, managing performance and difficult conversations in the workplace

Tourism Australia Coronavirus Webinar Series

Victoria Tourism Industry Council (VTIC) Insight Series

Business Victoria offers practical help with free online courses, live and on-demand events and a range of business resources to help you prepare for a strong recovery through Business Victoria.

Tourism and Events

We are excited to welcome visitors back to Murrindindi Shire. Please follow all physical distancing guidelines and respect measures put in place by our local businesses.

If you would like to speak with a someone in relation to tourism and events in Murrindindi Shire, please contact Council's Tourism and Events team by phoning (03) 5772 0333 or emailing events@murrindindi.vic.gov.au

Visitor Information Servicing

Murrindindi Shire’s Visitor Information Centre in Yea (Y Water Discovery Centre) is open. The Centre will be open 7 days a week, from 10.00 am to 4.00 pm daily. The Yea Wetlands Kiosk will be open on weekends from 10.00 am to 4.00 pm.

For any visitor enquiries, please contact the Y Water Discovery Centre on 5797 2663 or email visitorinfo@murrindindi.vic.gov.au

For information on the many great things to see and do in Murrindindi please visit discoverdindi.com.au or follow @discoverdindi on Facebook and Instagram. You can view the Discover Dindi Event Page here.

Event Information 

You can view the Discover Dindi Event Page here

For up-to-date information about a specific event, please contact the event organiser directly.

Please contact Council to discuss options for running an event and we'll work to ensure that the event adheres to restrictions in place at the time.  

For more information on event restrictions, please visit the DHHS website

Dindi Directory and Dindi Store

Support local businesses in Murrindindi Shire.  

Council has created an online business directory to help local businesses promote their offering during COVID-19. Find out how you can list your business here. 

Click here to find out more about Dindi Directory and Dindi Store.