Emergency relief payments are designed to provide immediate financial help for eligible Victorians experiencing extreme financial hardship due to the floods and storms.
An emergency relief payment can help you to pay for things you need most, including:
- food
- clothing
- medication
- accommodation
Payment amount
Emergency relief payments are based on a fixed amount for each member of your household.
The payment is not calculated based on how much money you earn.
Payments are $640 per adult and $320 per child, up to a maximum of $2240 per eligible family.
Who can get the payment
- You are eligible for a relief payment if you have unmet relief needs and:
- your principal place of residence is in an evacuation warning area, and the floods or storms have damaged your home
- your home has flooded above the floor
How to apply
If you think you may be eligible for a relief payment, please contact Council by calling (03) 5772 0333.
When returning home after a flood, protect yourself and your family from possible injury, illness or disease. Learn more by visiting our Floods and Storms page.
Emergency re-establishment assistance is available if your home has been damaged or destroyed by the floods and storms and you:
- do not earn much money
- do not have building or contents insurance
You can use this money for:
- cleaning up your home
- staying somewhere else
- repairs to your home
- rebuilding your home
- replacing damaged contents
How to apply
If you think you may be eligible for a relief payment, please contact Council by calling (03) 5772 0333.
When returning home after a flood, protect yourself and your family from possible injury, illness or disease. Learn more by visiting our Floods and Storms page.